e444 Privacy Policy

e444 ("we", "our", "platform") is an online gaming and betting service for Bangladesh. We take the privacy of our users very seriously. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and when we share it with third parties.

This policy applies to the website https://e444.cam and all services operated under it. This policy comes into effect whenever you create an account on our site, participate in games, make a deposit or withdrawal, speak with our support team, or use our services in any way.

e444 collects various types of information to run its services smoothly. These are described below, grouped into different categories:

2.1 Registration and Identity Verification Information

When creating an account, we collect:

• Full name
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• National ID or passport details (as part of the KYC process)
• Account password (stored in encrypted form)

2.2 Financial Transaction Information

During deposits and withdrawals, we collect:

• bKash, Nagad, Rocket or Upay account number
• Bank account details (for bank transfers)
• Transaction amount and date
• Transaction reference number

2.3 User Activity Information

The following is collected automatically while using the platform:

• IP address and device identifier information
• Browser type and operating system
• Site access time, location and navigation patterns
• Gaming history, bet records and session logs
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

When you seek assistance through our live chat or email, the content of that conversation may be recorded. This is used to improve service quality and to resolve disputes.

e444 uses collected information only for specific, legitimate purposes. The main reasons we use your information are listed below:

The e444 website uses cookies and similar technologies (such as localStorage, sessionStorage, and web beacons). Cookies are small text files stored in your browser.

4.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and ensure security. The site does not function properly without these cookies.
• Functionality Cookies: Used to remember your preferences (such as language settings).
• Analytics Cookies: Collect aggregate (non-personal) data to understand site traffic and user behaviour.
• Security Cookies: Help with fraud detection and account protection.

4.2 Controlling Cookies

You can block or delete cookies by going to your browser settings. Keep in mind, however, that disabling essential cookies will break most of the site's functionality and you will not be able to log in.

e444 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

To operate our services, we work with certain trusted service providers, such as payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, Spribe, JILI) and cybersecurity service providers. These partners receive only the information necessary for their specific tasks and are bound by strict confidentiality agreements.

5.2 Legal Obligations

If disclosure of information is required as part of a court order, directive from a government authority, or legal process, e444 is obligated to do so in accordance with the law.

5.3 Fraud Prevention

Information may be provided to relevant authorities as part of cooperation in investigations related to money laundering or fraud.

5.4 Who We Do Not Share Information With

• Advertisers or marketing agencies
• Social media platforms
• Data brokers or third-party analytics companies
• Other gaming operators or competitors

e444 has adopted industry-leading technical and organisational measures to ensure the security of your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers takes place through encrypted channels.
• Password Hashing: Your password is never stored in plain text — it is hashed using strong cryptographic algorithms.
• Access Controls: Only authorised staff can access the information they need, following a "least privilege" principle.
• Firewall and Intrusion Detection: Our systems are under continuous monitoring.
• Regular Security Audits: Security assessments are conducted periodically by external specialists.
• Data Backups: Data is backed up regularly so that your data is not lost in the event of a technical issue.

While we are committed to ensuring maximum protection, data transmission over the internet is not entirely risk-free. You can also play a role in securing your account — use a strong password and do not share your login details with anyone.

e444 retains your information only for as long as it is necessary or legally required. The retention periods for different types of information are listed below:

• Account Information: For as long as the account is active and for a specified period after it is closed.
• Financial Transaction Records: Retained for a longer period in compliance with financial regulations.
• Communication Logs: Retained for a specified period for customer support purposes.
• Gaming History: For as long as the account is active and for as long as necessary to resolve potential disputes.
• Marketing Consent Records: Even if you withdraw consent, that record is kept as evidence.

As a user of our platform, you have certain important rights that e444 respects:

8.1 Right to Access Information

You can request at any time to see what information we hold about you. We will provide that information to you within a reasonable time.

8.2 Right to Correct Information

If any of your information is incorrect, you can request a correction through our live chat or email. Information will be updated after you submit the correct KYC documents.

8.3 Right to Close Your Account

If you no longer wish to use our services, you can request account closure through our support team. Keep in mind, however, that for financial and regulatory reasons, retaining certain information for a specified period is legally required.

8.4 Right to Withdraw from Marketing Communications

If you no longer wish to receive our promotional communications (such as emails about bonus offers), let our support team know at any time and we will stop them.

8.5 Right to Lodge a Complaint

If you believe we have not handled your personal information correctly, you can contact us directly. We take all complaints seriously.

e444 is for those aged 21 or above only. We do not knowingly collect information from any minor. Date of birth is verified at the time of account registration and age is confirmed during the KYC process.

If for any reason we learn that a minor is using our platform, we will immediately close that account and delete all associated information. If you become aware of such a situation, please let us know at [email protected].

e444's servers may be located in various countries. If your information is transferred outside of Bangladesh, that transfer will be carried out securely and under appropriate agreements. We ensure that the same standard of protection described in this policy is maintained for international data transfers.

e444 reserves the right to update or revise this privacy policy at any time. If there are any significant changes, we will notify you by email or via a notice on the site.

After each change, the updated date will be noted at the top of this page. Continuing to use our services after a change means you are agreeing to the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns or requests regarding this privacy policy, please get in touch with us. Our team is always ready to help.

For more information, please also read our Terms and Conditions and Responsible Gaming pages.